Refund Policy
Last updated: 17 June 2026
1. Subscription fees
Monthly subscription fees are non-refundable once a billing period has started. When you cancel, you will not be charged for future periods, but the current period is non-refundable.
2. Setup / done-for-you work
Because AuxLeads invests time upfront to build your website, automations, and system, one-time setup and done-for-you fees are non-refundable once work has begun.
3. Cancellation
You can cancel at any time by emailing hello@auxleads.com or from your account. Cancellation stops all future billing. You retain access until the end of the period you have already paid for.
4. Founding-client (free) setups
Free founding-client setups carry no fee and therefore no refund. If you later upgrade to a paid plan, this Refund Policy applies to those payments.
5. Billing errors & duplicate charges
Refunds for duplicate charges or proven billing errors are always honored. Please contact us within 30 days of the charge.
6. How refunds are issued
Where a refund is approved, it will be returned to your original payment method within 7–14 business days.